Technician Hours - Manual Log Entry on Customer Order - Hours only or Time in/Time out

Modified on Mon, 9 Sep, 2024 at 1:21 PM

This article will explain the two methods that the Dealership can manually log Technician Hours onto a Customer Order - by Hours only or by Time in / Time out 



This is only for those Dealerships that use the manual log entry on the Customer Order > Service Jobs / Deal Service / Internal Service Jobs to log Technician time



We have given the Dealerships two options:

Option - Hours only 


When entering manual hours on a Customer Order, the user will not be required to enter a Time in / Time out


They will be just required to enter how many hours


For example:


The technician Cathy Price worked on Customer Order > Service Job for 2 hours so the Dealership just wants to record that they worked on the Customer Order for 2 hours 


The user would click on and on the Log technician time, the user would be required to select a Technician / review the date (change as required) / enter the Hours logged and then click on


Note on the screen shot below - that the Time In and Time out fields are greyed out  



We would not be recommending to use this feature if you are reviewing the Technician Productivity reports


Option - Time in/Time out


When entering manual hours on a Customer Order, the user will be required to enter a Time in / Time out and Blackpurl will calculate the number of hours


The User will also need to ensure that they are not overlapping other Time in / Time Out job clocking or manual entries that are already in Blackpurl



Where to see these Options



System Setting > Settings and Controls > Shop Settings - Technician hours method on jobs 










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