This article will explain the two methods that the Dealership can manually log Technician Hours onto a Customer Order - by Hours only or by Time in / Time out
This is only for those Dealerships that use the manual log entry on the Customer Order > Service Jobs / Deal Service / Internal Service Jobs to log Technician time
We have given the Dealerships two options:
Option - Hours only
When entering manual hours on a Customer Order, the user will not be required to enter a Time in / Time out
They will be just required to enter how many hours
For example:
The technician Cathy Price worked on Customer Order > Service Job for 2 hours so the Dealership just wants to record that they worked on the Customer Order for 2 hours
The user would click on 
and on the Log technician time, the user would be required to select a Technician / review the date (change as required) / enter the Hours logged and then click on 
Note on the screen shot below - that the Time In and Time out fields are greyed out
We would not be recommending to use this feature if you are reviewing the Technician Productivity reports
Option - Time in/Time out
When entering manual hours on a Customer Order, the user will be required to enter a Time in / Time out and Blackpurl will calculate the number of hours
The User will also need to ensure that they are not overlapping other Time in / Time Out job clocking or manual entries that are already in Blackpurl
Where to see these Options
System Setting > Settings and Controls > Shop Settings - Technician hours method on jobs
