Service Jobs / Internal Service Jobs / Third Party Service Jobs

Service Job - Understanding the options for "Who is paying for the job?" (ie Third Party - Insurance & Warranty Claims)
This article will explain the options on a Service Job of "Who is paying for the job" Explanation of 'Who is paying for the job&q...
Tue, 24 May, 2022 at 3:25 PM
Appointment Scheduler for Customer Service Jobs / Job Scheduler / Log Technician Leave Time
APPOINTMENT SCHEDULER FOR CUSTOMER SERVICE JOBS / JOB SCHEDULER / LOG TECHNICIAN LEAVE TIME Prerequisite: The Dealership's Default Working Hou...
Thu, 17 Dec, 2020 at 5:56 PM
Improvements to Third Party Service Jobs (ie Warranty Jobs or Insurance Claims)
IMPROVEMENTS TO THIRD PARTY SERVICE JOBS  There are many improvements that we have made to Customer Order > Service Jobs.  These include:   Ability ...
Wed, 23 Sep, 2020 at 1:46 AM
How to Process an Internal Service (Service or Repair Jobs for units the dealership owns)
HOW TO PROCESS AN INTERNAL SERVICE  Scenario: The Dealership owns a unit that needs a Pre-Delivery Inspection (PDI) Service completed.  By processing ...
Mon, 18 Jan, 2021 at 9:15 AM
How to Process a Service Job
HOW TO PROCESS A SERVICE JOB Scenario: An existing Customer - Jaxon Price - is requiring a service and new brake pad to be installed on his 2012 Harley-...
Thu, 11 Nov, 2021 at 12:13 PM
Moving Parts between different Customer Order Sections ie from Parts & Accessories Section to Service Job Section
This article will explain how you can move parts between the different section on a Customer Order ie part sitting on a Parts & Accessories section c...
Mon, 7 Feb, 2022 at 2:01 PM
Service Jobs - Approval from Customer using Verbal / Printed or Digital Signature
SERVICE JOBS - APPROVAL FROM CUSTOMER USING VERBAL / PRINTED OR DIGITAL SIGNATURE Blackpurl now offers the ability for Customers to approve Service J...
Wed, 27 Jul, 2022 at 10:58 AM
Video - How to Process a Service Job
If you prefer to read the article, click on this link How to Process a Service Job   
Mon, 31 Aug, 2020 at 2:45 PM
Unit Check In Section
Users will now have the ability to indicate: When the unit is due to arrive - date / time When the unit is due for departure - date / time   if the u...
Mon, 19 Oct, 2020 at 1:40 PM
Warranty - Parts and Merchandise
There are different scenarios on how to deal with the Warranty of Parts and/or Merchandise but all warranty claims must be done through Customer Order > ...
Mon, 1 Mar, 2021 at 3:43 PM