This article is all about receiving the error message "Hmmm... can't reach this page" when trying to access Blackpurl from your browser and what you need to do






This error can be This error indicates that there is an issue with your Dealership's router / firewall / ISP / DNS server - basically the problem lies between the browser (your computer / computers) and Blackpurl Dealer App

We would recommend that you contact an IT person to help debug and resolve the issue

However before you contact your IT person, we would recommend a restart of your router -  leave the router off for at least 1 minute until turning back on and then if you continue getting the issue, contact your IT