This article will explain the need for verifying the email address that you use in Blackpurl that you send out emails through
In Blackpurl you have the ability to send and receive emails from 1 email address
This is called your org wide email address
When you start out with Blackpurl, the email address given as the org wide email address will be sent a verification email from Salesforce (Salesforce is the platform that Blackpurl is built on)
The email will look something like this
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Dear "Customer Name", We have received the following request to add this Salesforce Organization-Wide Email Address.
Click this link to confirm this Organization-Wide Email Address; https://ateamrvs.my.salesforce.com/setup/emailverif?oid=00DDn000004MzLk&k=Cj4KNQoPMDBERG4wMDAwMDRNekxrEg8wMkdEbjAwMDAwMDlIeVYaDzAwNURuMDAwMDAxdGNnUSAFGIW6mqmPMRIQAfs6ma9jTpf9kEMuhKsy_xoMKkIp8Rv0eQvADWviInDGka7kFB3ICaVsfRx1jxgQ3D0fIkD6xUMjN528cCvNtaAelwuqhtd3bZA3xOChmsG9F0YI5JG9aYGZxrjpr1vvua00yH0ASG8gMnJwk7GMNoJqCpVMzHsI4W9M0Bs5PMoy1LAPz4EKRbna0w2RYDeA This link expires 72 hours after the receipt of this message. To confirm your email address, you must click the link before it expires. If you have any questions, please contact your administrator. Or, after you have logged in, click the Help & Training link at the top of any page for online help and customer support information. Thank you, salesforce.com |
It is very important that you click on the link within the Salesforce Verification Email
This will verify the email address which will be used as your Company Wide email - whenever you send documents from Blackpurl, this is the email that they will come from
This link needs to be actioned to help ensure your emails do not get sent to your customers' spam folders.