This article will take you through how to make Part Records / Vendor Records / Customer Records inactive
Please note that Blackpurl does not allow the record to be deleted - however Blackpurl will allow the Dealership to make a record inactive
If you need to find an inactive Part Records / Vendor Records / Customer Records, please review this article - How to Find an Inactive Part Record / Vendor Record / Customer Record
Part Record
Before making a Part Record inactive, you will need to ensure that you have checked the record
If the Part Record has any quantity in stock / any active Customer Orders attached to the part / any active Vendor Orders attached to the part - Blackpurl will not allow you to make the record inactive
If you are sure there are no restrictions and you still wish to make the Part Record inactive, navigate to the Part Record that needs to be made inactive > click on
From the Edit Merchandise screen,> uncheck the ACTIVE checkbox and then
The Part Record will now show inactive
Customer Record
Before making a Customer Record inactive, please ensure that you have checked on the record, that there are no open Customer Orders under this Customer
If there are open Customer Orders, then you will not be allowed to make the Customer Record inactive
If you are sure there are no restrictions and you still wish to make the Customer Record inactive, navigate to the Customer Record that needs to be made inactive > click on
From the Edit Customer screen > move the ACTIVE from YES to NO then click on
The Customer Record is now inactive and will not come up in any Customer Searches
Vendor Record
Before making a Vendor Record inactive, you will need to ensure that you have checked the record
If the Vendor Record has any active Vendor Orders / Vendor Receivings / Vendor Invoices - Blackpurl will not allow you to make the record inactive
If you are sure there are no restrictions and you still wish to make the Vendor Record inactive then navigate to the Vendor Record that needs to be made inactive > click on
From the Edit Vendor screen > move the ACTIVE from YES to NO then click on
The Vendor Record is now inactive