This article will take you through what a Shop Supply is and how you can setup your Blackpurl so that the Shop Supplies is automatically changed on a Customer Order
What is a Shop Supply?
Shop Supply is charged to the customer to recoup costs associate with the repair of the customer's unit
The Shop Supply relates to consumable items such as cleaners, top up oil or fluids, rags for clean up, solvents etc
These required items are purchased by the Dealer (usually in bulk) and are necessary to complete the repair properly and provide a good customer experience
Dealers may wish to have the cost of the Shop Supplies absorbed within the hourly labor rate that is charged to the Customer - that way the Customer does not see a separate charge on their Invoice OR Dealers may wish to charge a Shop Supply fee as a separate charge on the Customer's Invoice
Charging Shop Supplies on a Customer Order
Blackpurl has introduced the ability to charge the Shop Supply as a separate charge on the Customer's Invoice
We have allowed the ability for the Shop Supply to be:
- calculated as a percentage of the Labor Total which may be capped at a certain amount
- charged as a fixed amount
This article will walk you through the setup for those Dealers that wish to charge a separate Shop Supply on the Customer's Invoice
Setup - How to charge a Shop Supply
- From the Blackpurl Header > click on
and select System Settings

- From the Setting Settings Dashboard > click on

- On the Settings & Controls menu, click
on the Shop Supplies tab to open up that section:

- Work your way through the options available and make your selections:

Calculation Method | Use the ![]()
|
Supplies rate |
|
Maximum per service job | Key in an amount that you wish to cap the Shop Supply for each Service Job This means that if you have multiple Service Jobs, each shop supply for each service job will be capped at this amount |
Applicable Fee | This is automatically set to SS - Shop Supplies |
Itemized by Labor Code | If you have multiple Labor lines on a Customer Order, do you want the Shop Supply fee itemized for each Labour line |
- Once completed, click on
Turning On the Shop Supply Fee
The Dealership will need to modify each relevant Labour / Labor Code record that they want the Shop Supplies charged on
Navigate to the relevant Labour / Labor Code record > then click on
From the Edit Labor window, there is a new option - Calculate Supplies
Use the indicator to mark if the Shop Supply is to be charged each time this Labor Code is selected on a Customer Order
Once Calculate Supplies is engaged, the Dealer then has a Supplies Detail field available to type free text which will appear on the Customer Order explaining the Shop Supplies
Remember to once you have finished
Result - each time this Labor Code is added to a Customer Order, a Shop Supply will be charged
Please Note: By design Blackpurl will not charge Shop Supplies on Internal Service Jobs